Apprenticeship Registrar
Western Electrical Contractors Association (WECA) is hiring an Apprenticeship Registrar.
WECA is a nonprofit organization serving merit shop electrical contractors, their employees and the industry suppliers that support them. In California, WECA offers federal and state-approved Commercial, Residential, and Low Voltage (Voice Data Video and Fire Life Safety) Electrical Apprenticeship programs, a state-approved Electrician Trainee program, certification exam preparation classes, and state-approved continuing education classes for journeyperson electricians and low voltage technicians. In Arizona, WECA offers a federal and state-approved Commercial Electrical Apprenticeship program and continuing education classes for journeyperson electricians. In Utah, WECA offers a federal and state-approved Commercial Electrical Apprenticeship program.WECA additionally shares its expertise by producing curriculum products and publications for the industry.
Job Summary:
The Apprenticeship Registrar is responsible for all administrative processes associated with the Apprenticeship Program, including program administration, customer service, and data entry.
The Apprenticeship Registrar contributes to the development and implementation of organizational strategies, policies and practices related to the Apprenticeship Program.
The Apprenticeship Registrar is expected to know, follow and ensure adherence to all internal program rules, regulations, policies and procedures as well as all State and Federal Department of Labor regulations relating to Apprenticeship.
Under general supervision, creates and maintains internal program rules, regulations, policies and procedures directly related to Apprenticeship.
Relies on experience and judgment to plan and accomplish goals.
Essential Functions:
Program Oversight and Administration:
- Understands WECA Apprenticeship Rules & Regulations as well as all State and Federal Standards and regulations relating to the Apprenticeship programs.
- Understands and adheres to regulatory requirements for all programs.
- Ensures program Rules and Regulations are adhered to by all students and suggests updates as needed.
- Responsible for continual improvement of processes and policy updates/changes (directly related to Apprenticeship Rules & Regulations and/or Apprenticeship Standards) to the Assistant Apprenticeship Director for approval.
- Reports to Assistant Apprenticeship Director on student issues, program updates relative to program stats, upcoming activities, recommend new policies and/or changes.
- Participates in company functions and meetings, fosters friendly, professional relationships with customers.
Program Administration and Customer Service:
- Ensures that all customer requests and/or inquiries are acted upon and followed through to resolution.
- Problem solves and researches resolutions to Apprentice disputes as relates to their program.
- Produces reports, as required, to analyze areas of improvement.
- Works with the Assistant Director of Apprenticeship to maintain and update the Apprentice Student Handbook.
- Performs and oversees a variety of complex computer support functions in the student information systems (WECA Base).
- Responsible for administration of the Apprentice Disciplinary processes and proactively solving Apprentice discipline issues.
- Responsible for administration of Apprentice Class Change processes.
- Responsible for administration of all Apprentice terminations (Resignation / Cancellation / Graduation) and associated tasks.
- Works with other departments to administer the Apprentice Work Process Review procedure.
- Processes Apprentice class enrollments and daily and final grades.
- Generates and sends scheduled student notifications (class day reminders, OSHA10 reminders, etc.).
- Creates and updates processes, and student forms as needed.
- Runs various data check reports and completes any necessary functions to assure that data is correct.
- Responsible for the generation, mailing and tracking of Apprentice contact letters.
- Educates Apprentices on program rules and regulations, including any updates.
- Participates in any assigned training.
Knowledge, Skill and Experience:
- Open to direction, demonstrates a collaborative work style and commitment to get the job done.
- Excellent communication skills both verbal and written.
- A demonstrated commitment to high professional ethical standards and a diverse workplace.
- Excels at operating in a fast paced, community environment.
- Ability to challenge and debate issues of importance to the organization.
- Ability to look at situations from several points of view.
- High comfort level working in a diverse environment.
- Proficient in Microsoft Office (Word, Excel, and Outlook).
- Ability to create a friendly, professional and positive image for the Association.
- Proven experience in Customer Service, Phone Skills, Listening, Verbal Communication.
- Organizational and Data Entry Skills.
- Self-Motivated Team Player.
- Excellent organizational and leadership skills.
- Ability to work under pressure with short deadlines.
- Must possess a high level of analytical skills, accuracy and decision-making skills.
- Ability to work flexible hours between 7 a.m. and 6 p.m. when necessary.
- Punctual and Attendance a necessity.
- Experience in Workflow Charts, Time Management and Prioritization Practices.
Salary and Benefits:
Full Time position - $20.00 to $24.00 per hour
· Benefits including:
· Health insurance
· 401(k) matching
· Dental insurance
· Vision insurance
· Flexible spending account
· Life insurance
· Paid time off
To Apply:
Please submit a resume and cover letter to HR@goweca.com. Please specify the position for which you are applying in your subject line.
Information Technology (IT) Manager
WECA is a nonprofit organization serving merit shop electrical contractors, their employees and the industry suppliers that support them. In California, WECA offers federal and state-approved Commercial, Residential, and Low Voltage (Voice Data Video and Fire Life Safety) Electrical Apprenticeship programs, a state-approved Electrician Trainee program, certification exam preparation classes, and state-approved continuing education classes for journeyperson electricians and low voltage technicians. In Arizona, WECA offers a federal and state-approved Commercial Electrical Apprenticeship program and continuing education classes for journeyperson electricians. In Utah, WECA offers a federal and state-approved Commercial Electrical Apprenticeship program. WECA additionally shares its expertise by producing curriculum products and publications for the industry.
Job Summary:
This position will be responsible for the highest-level execution and oversight of IT operations including the implementation and maintenance of technology infrastructure as well as the development and implementation of IT protocols and policies. The IT Manager will be responsible for the design and implementation of IT and Security systems and Cyber Security plans and policies, ensuring systems functionality and uptime across all WECA locations. The IT Manager will assist in data collection and data management. This highly cross-functional role will require collaboration with leaders across all company departments.
Essential Functions:
1. Developing and implementing IT and Security department strategic plans.
2. Oversee the implementation and maintenance of technology infrastructure, including hardware, software, applications, and networks.
2. Develop and implement security protocols and policies to protect company data and assets.
3. Establish, maintain, and continuously improve the internal service desk program to address enterprise IT issues including tracking all problems complete through resolution and/or status within the response time agreed upon.
4. Maintains a database inventory of workstations, software, IT equipment, and related information.
5. Plan, execute, evaluate, and improve upon the rollout of routine updates, enhancements, and fixes.
6. Create procedures and training and train staff on specified equipment and new
employee IT training on systems and equipment.
7. Coordinate with other departments to ensure technology needs are met.
8. Manage budgeting, forecasting, tracking, and reporting for IT department and Capital Expenditure projects, including monitoring and controlling costs, ensuring adherence to schedule and execution of scope.
9. Review and code all IT invoices for payment.
10. Ensuring the implementation of and adherence to company IT policies and procedures, and local, state, and federal regulations.
11. Recruit, hire, train, and develop outside vendors to achieve company IT objectives.
12. Contribute to the development and implementation of data collection and analysis systems, ensuring completeness, accuracy, and efficiency.
13. Assume responsibility for the identification of problems affecting people, processes, or products within supervised activities and recommending solutions.
14. Representing the company for external and internal events.
15. Stay up to date with the latest technology and security and cyber security trends and make recommendations for improvements.
16. Oversee vendors, supply sourcing, and shipping partners to control costs, maintain uptime and reduce interruptions.
17. Maintain critical parts inventory.
18. Implement and ensure the use of internal communication tools to promote transparent and sufficient inter-company communication.
19. Exemplify company culture and participate in cultural initiatives to promote employee retention.
20. Administers on-premises and cloud-hosted systems and servers related to WECA LAN and WAN services (e.g., DNS, DHCP, 802.1x authentication, Windows Active Directory, IP address assignment, VoIP {, firewall configuration, VPN) to ensure the availability of services to authorized users.
21. Communicates with stakeholders regarding system status, service updates, planned outages, unplanned disruptions, and service delivery issues.
22. Conducts problem analysis of systems as needed to ensure proper implementation and operation of network systems and updates.
23. Coordinates service orders and problem reporting with users and vendors to provide appropriate levels of connectivity for WECA operations.
24. Manages and provides video, voice, and data network design, maintenance, and operations support to WECAs (e.g., migration to new systems, scheduling installations, product research, etc.) to ensure the efficiency of video, voice, and data access and sharing over LANs and WANs.
25. Monitors health and usage of critical WECA network infrastructures to project future capacity needs and meet or exceed service-level objectives.
26. Oversees the day-to-day technical operations of assigned areas (e.g., cloud, routing, data security, internet connectivity, virtual servers, etc.) to provide a consistent level of customer service to clients.
27. Oversees departmental change management procedures to ensure the stability of required systems.
28. Participates and manages organizational change management procedures related to IT for the organization.
29. Performs network analysis, design, and planning activities to determine equipment requirements, recommend network hardware and software, and formalize installation/implementation procedures.
30. Prepares and presents networking equipment proposals, including instructional capabilities, platform operating systems, and topology to meet WECA requirements.
31. Research trends, products, equipment, testing, etc. to recommend procedures and/or purchases.
32. Reviews and analyzes billings to ensure appropriate levels of service and accuracy of billing.
33. Troubleshoot issues with network hardware and/or software applications within WECA’s LANs and WANs, telephones, and security systems to resolve operational issues and restore services.
34. Trains supervises, and evaluates the performance of assigned staff to enhance team productivity and ensure that project and operational objectives are achieved.
35. Working outside of normal business hours could be required to minimize the impact on critical business functions.
36. Ability to travel to all WECA facilities
Servers Administration:
1. Manage and maintain server infrastructure. Oversee all physical and virtual servers, including multiple SAN and NAS devices.
2. Strong working knowledge of Hyper-V.
3. Efficient Active Directory Management (i.e., Accounts, Policies, Exporting AD data), as well as services including but not limited to DHCP, DNS, File Services, Network Policy and Access, Certificate Authority, etc.
4. Oversee the creation, change, and deletion of user accounts.
5. Provision and maintain server shares as needed for the WECA.
6. Knowledge and ability to maintain all server firmware and server-side software.
Disaster Recovery:
1. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system, and application logs, and verifying completion of scheduled jobs such as backups.
2. Manage and Administer Disaster Recovery System, which entails multiple redundant backups off-site. Familiarity with backup, replication, and copy jobs to several locations is required.
Cyber Security:
1. Safeguard information system assets by identifying and solving potential and actual security problems.
2. Protect the system by defining access privileges, control structures, and resources.
3. Recognizes problems by identifying abnormalities, and reporting violations.
4. Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
5. Determines security violations and inefficiencies by conducting periodic audits.
6. Upgrades system by implementing and maintaining security controls.
7. Keeps users informed by preparing performance reports and communicating system status.
8. Maintains quality service by following organization standards.
9. Maintains technical knowledge by attending educational workshops and reviewing publications.
10. Contributes to team effort by accomplishing related results as needed.
Telephony:
1. Manage, monitor, and support all VoIP telephony, including firmware upgrades, configuration, provisioning, etc.
2. Including but not limited to the assignment of extensions, DID (direct inward dial) numbers, voicemail management, call processing policies, auto attendant, device deployment, etc.
3. This also requires the network end/configuration to maintain optimal performance.
4. SIP and RTP analysis skills are a plus.
Educational Technology Hardware:
1. Responsible for upkeep of WECA’s educational technology hardware assets, including repair/ticket management, device replacement/procurement, multi-year equipment planning, asset tracking, and device specifications to manage educational objectives considering WECA network infrastructure.
2. Smart Boards and accompanying Smart software suites.
3. VR equipment
4. Additional cloud-based construction or educational software.
5. Knowledge of JAMF & iOS devices preferred.
Security Access Control:
1. Multiple locations with multiple vendors
2. Key management
Knowledge, Skill, and Experience:
1. Advanced knowledge of LAN/WAN technologies; practical understanding of network components- Strong network knowledge a must.
2. Working knowledge of Microsoft 365 and Exchange Online administration is required.
3. Working knowledge of 802.11 (Wi-Fi) protocols, behavior, and troubleshooting.
4. Experience maintaining and troubleshooting all network-related hardware.
5. Experience with Firewalls, and Network Security Devices (FortiGate)
6. VoIP Telephony/Administration experience required.
7. Superior troubleshooting skills (LAN/WAN, Internet, packet capture utilities (e.g., Sniffer/Wireshark), servers, clients, and applications) strongly preferred.
8. Thorough VPN technologies understanding (IPsec, SSL, VPNs, etc.)
9. VMware Certified Professional (VCP) Datacenter certification is preferred.
10. Microsoft Certified Solutions Associate Certification (MCSA) or Solutions Expert (MCSE) is a plus.
11. Certified Wireless Networking Professional (CWNP) certification a plus.
12. Project Planning/Project Management.
13. Ability to train and ensure understanding.
Full Time Position, Salary range: $99,840.00 - $114,400.00
Benefits including:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Flexible Spending Account
401(k) matching
Paid Time Off
Electrical Apprenticeship Instructor – Full Time, Riverside
Western Electrical Contractors Association (WECA) is hiring an Electrical Apprenticeship Instructor – Full Time Riverside.
WECA is a nonprofit organization serving merit shop electrical contractors, their employees and the industry suppliers that support them. In California, WECA offers federal and state-approved Commercial, Residential, and Low Voltage (Voice Data Video and Fire Life Safety) Electrical Apprenticeship programs, a state-approved Electrician Trainee program, certification exam preparation classes, and state-approved continuing education classes for journeyperson electricians and low voltage technicians. In Arizona, WECA offers a federal and state-approved Commercial Electrical Apprenticeship program and continuing education classes for journeyperson electricians. In Utah, WECA offers a federal and state-approved Commercial Electrical Apprenticeship program. WECA additionally shares its expertise by producing curriculum products and publications for the industry.
Job Description:
The qualified applicant will be involved in a fast-paced, educational setting, instructing Apprentices, trainees, certified electricians or other Journeymen, Foreman or Supervisors in the electrical industry. Instructor should have experience, expertise, and the ability to effectively instruct in Commercial and Residential electrical systems. Instructors will be responsible for supporting curriculum development, research, and ongoing maintenance of courseware content. Provide support to students and fellow staff members, work in a lab setting and/or with lab boards providing hands-on instruction and keep lab and board maintained and lab inventory current. Stress the importance of safety and instruct all facets of required safety within instructional material. Keep accurate records of student achievement, and an ability to maintain discipline in a classroom setting.
Knowledge, Skill and Experience:
- Working knowledge of the NEC, and pertinent City or State inspection requirements
- A thorough knowledge of the methods, materials, tools and equipment used in installing and repairing electrical wiring systems, controls and electrical machinery and equipment in buildings, programmable logic controllers, and construction site wiring
- An understanding of AC/DC electronics/electricity, mathematics from basic right-angle trigonometry, solid state and digital electronics
- Five (5) years of verifiable work experience in the field within the electrical construction industry
- Must meet the established requirements for State post-secondary faculty teachers credential or the position to attain credential within one (1) year of start of employment and prior teaching experience desirable
- Successfully have passed the California State Certification Exam, or the ability to attain within the next six (6) months: General Electrician and Residential if instructing within specific program
If you have a passion for coaching or teaching in the electrical trade, WECA will provide you with excellent training to become a great educator.
Salary and Benefits:
Full Time position - $63,000 - $75,000
· Benefits including:
· Health insurance
· 401(k) matching
· Dental insurance
· Vision insurance
· Flexible spending account
· Life insurance
· Paid time off
To Apply:
Please submit a resume and cover letter to HR@goweca.com. Please specify the position for which you are applying in your subject line.
Electrical Apprenticeship Instructor, Traveling – Full Time, San Diego
Western Electrical Contractors Association (WECA) is hiring an Electrical Apprenticeship Instructor – Traveling – Full Time San Diego.
WECA is a nonprofit organization serving merit shop electrical contractors, their employees and the industry suppliers that support them. In California, WECA offers federal and state-approved Commercial, Residential, and Low Voltage (Voice Data Video and Fire Life Safety) Electrical Apprenticeship programs, a state-approved Electrician Trainee program, certification exam preparation classes, and state-approved continuing education classes for journeyperson electricians and low voltage technicians. In Arizona, WECA offers a federal and state-approved Commercial Electrical Apprenticeship program and continuing education classes for journeyperson electricians. In Utah, WECA offers a federal and state-approved Commercial Electrical Apprenticeship program. WECA additionally shares its expertise by producing curriculum products and publications for the industry.
Job Description:
The qualified applicant will be involved in a fast-paced, educational setting, instructing Apprentices, trainees, certified electricians or other Journeymen, Foreman or Supervisors in the electrical industry. This is a traveling role that will support WECA Apprenticeship classes at facilities in California, Utah, and Arizona that will be based out of our San Diego training facility. Instructor should have experience, expertise, and the ability to effectively instruct in Commercial and Residential electrical systems. Instructors will be responsible for supporting curriculum development, research, and ongoing maintenance of courseware content. Provide support to students and fellow staff members, work in a lab setting and/or with lab boards providing hands-on instruction and keep lab and board maintained and lab inventory current. Stress the importance of safety and instruct all facets of required safety within instructional material. Keep accurate records of student achievement, and an ability to maintain discipline in a classroom setting.
Knowledge, Skill and Experience:
- Working knowledge of the NEC, and pertinent City or State inspection requirements
- A thorough knowledge of the methods, materials, tools and equipment used in installing and repairing electrical wiring systems, controls and electrical machinery and equipment in buildings, programmable logic controllers, and construction site wiring
- An understanding of AC/DC electronics/electricity, mathematics from basic right-angle trigonometry, solid state and digital electronics
- Five (5) years of verifiable work experience in the field within the electrical construction industry
- Must meet the established requirements for State post-secondary faculty teachers credential or the position to attain credential within one (1) year of start of employment and prior teaching experience desirable
- Successfully have passed the California State Certification Exam, or the ability to attain within the next six (6) months: General Electrician and Residential if instructing within specific program
If you have a passion for coaching or teaching in the electrical trade, WECA will provide you with excellent training to become a great educator.
Salary and Benefits:
Full Time position - $63,000 - $75,000
· Benefits including:
· Health insurance
· 401(k) matching
· Dental insurance
· Vision insurance
· Flexible spending account
· Life insurance
· Paid time off
To Apply:
Please submit a resume and cover letter to HR@goweca.com. Please specify the position for which you are applying in your subject line.